The Department of Consumer Affairs under Ministry of Consumer Affairs, Food and Public Distribution organised a Webinar on the theme “A Just Transition to Sustainable Lifestyles” on the occasion of World Consumer Rights Day. The webinar aims to raise awareness and foster dialogue on integrating sustainability into everyday consumer choices without compromising economic and social fairness.
The National Consumer Helpline (NCH) 2.0, which is a one stop centre for easy and hassle-free resolution of consumer grievances at free of cost has seen rapid growth, and now we anticipate for NCH 3.0 aiming to reduce resolution time from 45 to 7 days, the Secretary said. To ensure product quality, the Bureau of Indian Standards and Legal Metrology regularly conducts market surveys, promoting the availability of high-quality products for consumers.
The webinar focused on two issues relating to sustainable lifestyle which were divided into separate technical sessions one on ‘A Right to Repair Framework’ and other on ‘Time Dissemination’.
