TRAI convened a meeting on 14% June 2024 which was attended by the representatives from the Reserve Bank of India (RBI), the Securities and Exchange Board of India (SEBI), the Insurance Regulatory and Development Authority of India (IRDAI), more than 25 Banks and other Financial Institutions including Government, Private and Global Banks, Members of Association of National Exchanges Members of India (ANMI) and all the Telecom Service Providers.
The role and obligations of senders such as banks, insurance companies and other entities with respect to TRAI regulations was deliberated and it was decided to whitelist URLs/ Apks in the content templates, use of minimum number of headers and content templates, taking immediate action against the entity/ TM in case of misuse of senders’ credential etc.
