RBI allows Interoperable Card-less Cash Withdrawal (ICCW) at ATMs.

The Reserve Bank of India vide its notification dated 19th May 2022, has directed all banks, ATM networks and while lable ATM operators (WLAO) to provide the option of ICCW at their ATMs. NPCI has been advised to facilitate Unified Payments Interface (UPI) integration with all banks and ATM networks. While UPI would be used for customer authorisation in such transactions, settlement would be through the National Financial Switch (NFS) / ATM networks.

Card-less cash withdrawal through ATMs is a permitted mode of transaction offered by a few banks in the country on an on-us basis (for their customers at their own ATMs). The absence of need for a card to initiate cash withdrawal transactions would help in containing frauds like skimming, card cloning, device tampering, etc.

 To encourage card-less cash withdrawal facility across all banks and all ATM networks / operators, it is proposed to enable customer authorisation through the use of Unified Payments Interface (UPI) while settlement of such transactions would happen through the ATM networks.

The Withdrawal limits for ICCW transactions shall be in-line with the limits for regular on-us / off-us ATM withdrawals and all other instructions related to harmonisation of Turn Around Time (TAT) and customer compensation for failed transactions using authorised Payment Systems shall continue to be applicable.

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