The Ministry of Road Transport and Highways (MoRTH) on 16th September 2022, has undertaking several citizen-centric reforms to provide greater facilitation in availing transport related services. A total of 58 citizen-centric services related to driving license, conductor license, vehicle registration, permit, transfer of ownership etc. can be now availed completely online, eliminating the need to visit the RTO. These services can be availed with the help of Aadhaar authentication, on voluntary basis.
Providing such services in a contactless and faceless manner would go a long way in saving critical time of citizens while easing their compliance burden. Consequently, the footfall at the RTOs is likely to significantly reduce, which would lead to greater efficiency in their functioning.
As per the notification, Any individual desirous of availing various services, online through the portal (Parivahan.gov.in or mParivahan application), is required to undergo Aadhaar authentication (on voluntary basis); Provided that any person who does not have Aadhaar number may avail such service in physical form by establishing the identity by submitting an alternative document physically with respective Authority.
