IRDAI directs insurers to include telemedicine as part of the claim settlement of policy

The Insurance Regulatory and Development Authority of India in its notification dated 11th June 2020 has advised insurers to allow telemedicine wherever consultation with a medical practitioner is allowed in the terms and conditions of policy contract.

Medical Council of India in its earlier order dated 25th March 20202 has issued ‘Tele Medicine practice guidelines’, enabling registered Medical Practitioners to provide Healthcare using telemedicine.

Further the provision of allowing telemedicine shall be part of claim settlement of policy of the insurers and need not be filed separately with the Authority for any modification. However, the norms of sub-limits, monthly/ annual limits etc. of the product shall apply without any relaxation.

Click here to read the Notification.

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