It has been brought to the notice of Telecom Regulatory Authority of India (TRAI) that fraudulent WhatsApp messages, SMS and voice calls are made to the citizens claiming to be from Telecom Regulatory Authority of India. The Telecom Regulatory Authority of India (TRAI) does not initiate communication regarding mobile number disconnection through messages or official notices. TRAI has not authorized any third-party agency to contact customers for such purposes.
Therefore, any form of communication (call, message, or notice) claiming to be from TRAI and threatening mobile number disconnection should be considered a potential fraudulent attempt. To prevent the misuse of telecom resources for cybercrime and financial fraud, citizens are encouraged to report suspected fraudulent communications through the Chakshu facility on the Department of Telecommunications’ Sanchar Saathi platform.
This platform can be accessed at https: // sancharsaathi.gov.in/sfc/. For confirmed instances of cybercrime, victims should report the incident at the designated cybercrime helpline number ‘1930’ or through the official website at https://cybercrime.gov.in/.
