Drive Tests in nine cities: Measuring telephone service quality

TRAI, through its appointed agency, conducted Independent Drive Tests (IDT) in nine cities, highways and railway routes viz. Aligarh city and Meerut to Dehradun Railway route (UP-West LSA),Bhubaneshwar city (Odisha LSA), Jammu City & Jammu to Srinagar Highway (J&K LSA),Lucknow city and Fatehpur to Varanasi Highway (UP-East LSA), Navi-Mumbai city (Mumbai LSA), Raipur city (MP LSA), Siliguri, Darjeeling &Kalimpong city (West Bengal LSA), Thiruvananthapuram city (Kerala LSA) and Vapi-Rewari Highway (Gujarat LSA). Drive tests were conducted to assess the quality of service provided by Cellular Mobile Telephone Service providers for voice and data services in December-2024.

The following Key Performance Indicators (KPIs) for Voice as well as Data service were assessed for the networks of all Telecom service providers operating in the region.

Voice services:

  1. Call setup success rate
  2. Drop call rate (DCR)
  3. Speech Quality using MOS (mean opinion score)
  4. Downlink & Uplink packet (voice) drop rate
  5. Call Silence Rate
  6. Coverage (%)- Signal strength

Data Service:

  1. Data Throughput (Downlink and uplink both)
  2. Packet drop rate (Downlink & Uplink)
  3. Video streaming delay
  4. Latency
  5. Jitter

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