The Directorate General of Foreign Trade on 22nd April 2022 has notified that the services of DGFT Helpdesk to be available on a 24×7 basis in order to facilitate trade and extend more proactive helpdesk support to the exporting community.
Stakeholders may use any of the below channels to flag any issues, suggestions or feedback on matters related to DGFT as follows –
- Call the Helpdesk support on Toll Free numbers 1800-572-1550 or 1800-11-1550
- Raise a Helpdesk ticket by navigating to DGFT website ( https://dgft.gov.in ) → Services → DGFT Helpdesk Service. Users may also see their earlier ticket(s) status on real-time basis or search previously filed requests.
- Write an email to dgftedi@nic.in.
