Department of Telecommunications (DoT) collaborates with WhatsApp to extend ‘Scam Se Bacho,’ Meta’s safety campaign against online scams and spam. As part of the collaboration, DoT and WhatsApp will work together to educate citizens on identifying & reporting suspected fraud communications in an effort to enhance digital safety and awareness.
DoT has taken various Initiatives to prevent misuse of telecom resources in cybercrime and financial frauds. A citizen centric Sanchar Saathi initiative in the form of portal (https://sancharsaathi.gov.in) & Mobile App has been developed to empower citizens to report suspect suspected fraud calls/messages, know their mobile connections and Block & Trace lost/ stolen mobile handsets among other facilities. Digital Intelligence Platform (DIP) of DOT exchange bidirectional digital intelligence with 550 stakeholders like banks, LEAs, about misuse of telecom resources and subsequent action.
In a significant step to enhance digital safety and awareness on ground, the initiative will include train-the-trainer workshops for DoT officials, Sanchar Mitras, Telecom Service Providers (TSPs), and field units. WhatsApp will also work with DoT to explore ways to build citizen centric services of Sanchar Saathi initiatives through WhatsApp platform for wider reach of Sanchar Saathi.
