EPFO SOP for freezing MIDs/UANs/Establishments

EPFO, considering that it is imperative to freeze some or all of the operations in respect of MIDs/UANs/Establishments, where there is a chance of fraudulent withdrawal or an attempt to fraud or having committed the fraud, to lay out a procedure for freezing and de-freezing of such MIDs/UANs/Establishments, has prescribed an SOP.

SCOPE of SOP

  1. To specify the mechanism for identifying potential cases of suspicious accounts/transactions wherein there is a possibility for impersonating or fraudulent withdrawals.
  2. To specify necessary steps to protect the funds lying within such accounts or transactions made therefrom so that there is no flight of capital and members’ funds are secured.
  3. To inquire into the genuineness or otherwise of such accounts or transactions within a given time frame.
  4. In case there is an irregularity or fraud, to take corrective actions to address such cases.
  5. In case there is an irregular or fraudulent withdrawal, to recover the funds as per the laid down procedures.
  6. To bring closure to the incident by: -Protecting funds and make them available in the rightful account, allow transactions as well as inform the concerned.
  7. Address the systemic issues for safeguarding any future recurrences in a given timeframe.

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