Employees’ Provident Fund Organization (EPFO) is launching a massive District Outreach Progarmme in all the Districts of the country through a revamped Nidhi Aapke Nikat programme. The Nidhi Aapke Nikat 2.0 will not be only grievance redressal platform and information exchange network for the employers and the employees but also a platform for exchange of information with the district level authorities of various State and Central Government departments. In this programme, a help desk will be created where members will get the online services like filing of online claim etc.
Grievance redressal of the members will be done on the spot and in case any grievance could not be redressed on the spot, it will be registered on the grievance portal of EPFO and will be resolved on priority.
The Nidhi Aapke Nikat is a programme where EPFO stakeholders come to the EPFO field offices for grievance redressal, under the Nidhi Aapke Nikat 2.0, EPFO will reach out to the stakeholders, thereby increasing accessibility and visibility of the organization, in all the districts of the country.
