The Special Campaign 3.0 is implemented by Department of Pension & Pensioners’ Welfare (DoPPW) to achieve efficiency in decision making, disposal of pending items and Constant Review of public grievances, appeals, Assurance and inter divisional references.
The Department has identified more than thousand of physical files for review during the special campaign 3.0. So far, after review of records, about hundred old physical records/files have been identified for weeding out and about nine hundred e-files have been identified for review, in terms of record retention schedule.
EHRMS 2.0 has been identified as the key digital services delivery enable for integrated services and enhancing pensioners services satisfaction.
