The Jharkhand State Electricity Regulatory Commission(SERC) vide gazette notification dated 29th August, 2022 has issued the Jharkhand State Electricity Regulatory Commission (Guidelines for establishment of forum for redressal of Grievances of the Consumers Electricity Ombudsman and Consumer Advocacy )(First amendment), Regulations, 2022.
The amendment provides that a Complainant, distribution licensee or any other person who is a party to any proceedings before the Forum may either appear in person or authorize any person who may be an Advocate (within the meaning of the Advocates Act, 1961) to present his/ her case before the Forum and to do all or any of the acts for the purpose.
