The Food, Civil Supplies and Consumer Affairs Department, Gujarat vide notification dated March 21, 2022 has issued the Gujarat Consumer Protection (Mediation) Rules, 2022. Every Mediation Cell set up in the state shall have a panel of mediators on the recommendation of a selection committee consisting of the President and a member of that Commission.
In consumer disputes referred to the cell, the mediator shall attempt to facilitate a voluntary resolution of the disputes between the parties, assist them in removing the misunderstandings, if any, and generating options to resolve their disputes, but shall not impose any term or any settlement upon the parties.
