The Department of telecommunication vide its notification dated 5th November 2020 has reviewed and issued a new set of guidelines for other service providers. The OSP may be operated as work from home, infrastructure sharing, centralized EPABX and work from anywhere in India.
Key Highlights from the guidelines.
- There shall be no registration certificate required for OSP centres in India.
- For the OSPs the collection, conversion, carriage and exchange of the PSTN/PLMN/ISDN traffic over the Virtual Private network (MPLS VPN) interconnecting the different OSP Centres is permissible.
- Interconnectivity of two or more Domestic OSP centres or International OSP Centres of the same Company is permitted
- An OSP having multiple centres may obtain internet connection at a centralised location and this internet can be accessed from other OSP centre using leased circuits.
- The concept of Work-From-Home, Work-From-Anywhere shall be treated as Extended Agent Position/Remote Agent of the OSP.
- The agents at home shall be treated as remote agents of the OSP centre and interconnection is permitted.
