Update in AEO application processing for AEO-T2 and T3 on the web-based


The CBIC has issued a notice on the launch of Ver 3.0 of web application for filing, real-time monitoring, and digital certification. This notice was issued on 11th April, 2023.

This updated version of the existing web application has been made accessible for both applicants and the Customs officials from 11th April, 2023.

The new version (V 3.0) of the web application is designed to ensure continuous, real-time, and digital monitoring of the physically filed AEO-LO applications for timely intervention and expedience. The AEO-LO applicants, on submission of the physical documents in the jurisdictional Principal Chief Commissioner/ Chief Commissioner’s office (AEO Cell), shall register on AEO web application. On successful registration, the applicant shall upload the duly filled relevant annexures for their AEO-LO application.

Once the relevant annexures are uploaded by the applicant, the applicant will be able to monitor the processing of their application at each stage in real time on their dashboard. In addition, in case of any deficiency in the application, the same can be responded through online upload of required additional documents by the applicant on the web application itself.

To ensure smooth roll-out, till 30th April, 2023, the AEO-LO applicants would be allowed to physically file AEO application without registering on the AEO portal as a transitional measure. However, from 1st May, 2023, it will be mandatory for AEO-LO applicants to register on the portal for AEO certification.

The AEO-LO application filed at the office of the jurisdictional Principal Chief Commissioner/ Chief Commissioner before 11th April, 2023 are not required to be filed online and may continue to be processed manually, except where migration on web-application is requested by the existing AEO- LO applicants, while ensuring that the AEO certification process is not delayed.

A step-wise guide for filing of AEO-LO application by the applicant is available on the CBIC website under the “Indian AEO Programme” section.

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