MoHFW releases SOPs for hotels and restaurants


The Ministry of Health and Family Welfare on 4th June 2020 has released SOPs on preventive measures to be taken in hotels and hospitality units to contain the spread of COVID-19.

The SOP outlines various generic precautionary measures to be adopted in addition to specific measures to be taken at particular places to prevent the spread of coronavirus. 

All hotels shall mandatorily have hand hygiene and thermal screening provisions at the entrance and shall have a separate entry and exits for guests, staff and goods/supplies, ensuring adequate manpower is deployed to maintain social distancing norms, and not exposing employees at higher risk-employees with underlying medical conditions, pregnant employees and those who are older- to any front line work.

Seating arrangement to be made in such a way that adequate social distancing is maintained. In restaurants, not more than 50% of seating capacity to be permitted.

Further Disposable menus are advised to be used and Instead of cloth napkins, use of good quality disposable paper napkins to be encouraged, Buffet service should also follow social distancing norms among patrons

Direct handover of the food packet to the customer will not be allowed. Staff / waiters should wear mask and hand gloves and take other required precautionary measures.

Contactless mode of ordering and digital mode of payment (using e-wallets) to be encouraged and the tables to be sanitized each time customer leaves.

Click here to read the Notification.

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